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frequently asked

questions

  • What is the shipping time of your products?

    It takes about up to 15 days for production, up to 40 days including international freight. For customized products, it takes about up to 60 days.

  • What is the warranty of your products?

    We offer 1 year of warranty or 2% of the purchase orders' parts.

  • Can you do customization?

    Yes! We offer customization with various colors on the tube, door and different styles of cushion.

  • How many lines of strength and cardio fitness equipment do you have?

    We have over 40 series of strength equipment and over 40 series of cardio equipment.

  • How do you ship? What is the price of shipping?

    The international freight is made by sea. The domestic freight is made by a proper truck. We  calculate CIF and FOB prices, including shipment through freight forwarder.

  • Do you have residential/light commercial fitness equipment?

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    We mainly focus on commercial fitness equipment, and we do offer commercial standard residential/light commercial fitness equipment.

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sTILL GOT QUESTIONS?

get in touch

We are here to assist you with any questions or needs you might have. Contact us today to learn more about our products and how we can help your business thrive.

CALL US

Phone:

+1 949 807 8910



Email:

info@jwsportusa.com


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